What is Goodwill?

Goodwill is an intangible asset arising in the course of the purchase of one business by another business. It is symbolic of the non-monetary assets of an organization. Goodwill is a form of an unidentifiable asset. It cannot be separated or divided from its parent entity. Neither is it possible to view it in isolation. It either remains a part of the entity or ceases to exist. Although an asset, it cannot be leased, sold, transferred, or exchanged. It only represents the inherent value of a business that cannot be tagged as anything in particular.

Goodwill arising in the course of an acquisition is measured as the excess of the consideration paid over the fair value of the assets of the acquired entity. This amount is recorded on the asset side of the balance sheet.

Now the question arises, why pay excess over the fair value? Goodwill is a very vague concept to describe. The acquirer will only be willing to pay a premium if he expects some huge benefit to flow from the transaction. Now such benefit may be a potential synergy, the strong reputation of the target company, or any other factor that places the target company in a position of advantage over others in the same industry.

Goodwill must not be confused with other intangible but identifiable assets. For example, a healthy customer base, proprietary technology, strong vendor negotiability, and patents are also intangible assets. However, since they can be attributed to specific factors, they are identifiable assets. This is the main point of distinction between goodwill and other intangibles.

Classes of Goodwill

It is very interesting to study the classification of Goodwill based on consumer behavior. P.D. Leake first coined this theory in 1921. He also defines goodwill as “the right which grows out of all kinds of past effort in seeking profit, an increase of value or other advantages.”

Dog Goodwill

A dog is an animal that develops a fondness for its owner and not the place where he resides. When the owner moves, the dog also follows. Similar behavior is portrayed by consumers of an entity with dog goodwill. The customers rely on the management and leadership of the company. They see value in the company because of the people chairing its positions. Such consumers will be likely to move their preferences to the location of the company leaders. Thus, the leadership of a business drives the dog’s goodwill.

For example, Warren Buffet is the heart and soul of Berkshire Hathaway Inc. The share value will spiral down where Buffet to step down or move. People will then choose to reallocate their funds to Buffet’s new address.

Cat Goodwill

A cat is often pictured as a self-sufficient animal with a “couldn’t-care-less” personality. It does not care where the fish is coming from as long as it is coming every day. Think of an alley where you will always notice the same group of cats. Thus, cat goodwill customers are more loyal to a brand or the company name. The management and leadership team of the entity does not concern with them. They are highly invested in the “brand equity” of the product and will hardly switch their preference.

Also Read: Intangible Assets

The Apple iPhone users are the best example of cat goodwill. They are so highly drawn to the brand that no amount of better deals, price cuts, or fancy features can lure them away. Steve Jobs and Wozniak can come and go. But the Apple users are here to stay.

Rat Goodwill

Rat is a scurried animal rushing over to wherever the next piece of cheese is. It does not care “who” is putting out the cheese or “where” is it coming from. In other words, such consumers do not play favorites either in management personnel or in the brand. For this reason, it is also known as fugitive goodwill and is valueless. It is fickle and vulnerable. Therefore, it cannot be translated to generate any value.

For example, the customers of FMCG companies do not demonstrate any loyalties. The products from any of the companies will serve the same purpose. Thus, the customer chooses based on his mood and preference at the time.

Rabbit Goodwill

Rabbits remain confined to a patch and do not like to venture far away. Similarly, the rabbit consumers will only pick a product if it is available within their acceptable radius.

For example, no one likes to go through extra efforts to buy fruits, vegetables, and groceries. A consumer would like to go no farther than the nearest departmental store to make the purchase.


Valuation of Goodwill

There are various methods for valuation of goodwill; let us see some of them below:

Average Profit Method

Under this method, the average profit for an agreed number of years is computed. The resultant figure is then multiplied by a particular number of years to arrive at the goodwill value. For the purpose of this method, the profits must be normalized to arrive at the true value. Therefore, all instances of abnormal losses and profits must be eliminated. The impact of non-operating and non-recurring incomes should also be reversed.

For example, the books of Blueberry Enterprises reflected the following profits.


• In the year 2016, goods worth $25,000 were destroyed in a fire in 2016

• The profits of 2018 are after including dividend income of $5,000 from stocks held as an investment.

• The goodwill will be measured at 2.5 years purchase of the average profits of the last three years.

Computed below are the normalized profits of Blueberry Enterprise.

YearProfit before adjustmentAbnormal ItemProfit After Adjustment
2016$250,000(+) $25,000$275,000
2017$315,000 $315,000
 Total Normal Profit of 3 years$960,000

Average Profits= (960,000/3) = $320,000.

Computed goodwill = 2.5*320,000

= $800,000

Super Profits Method

Excess profit earned over normal profits is super-profits. The goodwill under this method is a multiple of the super-profits a business earns. This method is suitable for businesses outperforming their peers and those who are market leaders in their category.

For example,

Suzuki is an automobile manufacturer. 15% of capital invested is the normal rate of return in the automobile industry.

As of 2018, Suzuki has reported:

  • Invested capital of $20,000,000
  • Profits of $4,500,000
  • Goodwill valued at 2 years purchase of super profits.

Normal Profits = 15% of $20,000,000 = $3,000,000

∴ Super Profits = Actual Profit – Normal Profit

= $(4,500,000-3,000,000)

=$ 1,500,000

∴ Goodwill = $1,500,000*2


Use Goodwill Calculator – Super Profit Method for quick calculation.

Capitalization Method

This method values goodwill as the difference between the capital required to earn to the current rate of profit and the actual capital (net assets) employed.

Goodwill = Capitalized value – Net Assets

This method requires the computation of future maintainable profits. It is nothing but profits after accounting for all expenses likely to be incurred in the future.

Here, Net assets = All Assets less fictitious assets, existing goodwill, non-trade investment less liabilities.

Consider the following information from the books of Raymond & Bros.

  • Capital Employed = $700,000
  • Net Profit of the preceding three years,
  • A normal rate of return applicable to Raymond & Bros business is 9% p.a.
  • Assets (except goodwill) $ 950,000; Outside liabilities $ 33,000
  • Remuneration to partners = $14,000 p.a.
Average Profit=$(89,000 + 105,000 + 139,000)
Less Remuneration to Partners ($14,000)
∴ Future Maintainable Profit=$97,000

= $97,000/9%


Net Assets = $950,000 – $33,000

= $917,000

∴ Capitalized Value of Goodwill = Normal Capital Employed – Net Assets

= $(1,077,777- 917,000)


Factors Affecting Goodwill

As discussed earlier, goodwill is an undefined form of asset deriving its value from several unmeasurable factors associated with the business. Mentioned below are some key factors influencing its value.


This is undoubtedly the most dominant factor impacting goodwill. A business reporting a continuous constant positive trend of profits year after year will attract more investors. Similarly, a business earning higher profits than its peers demonstrates a competitive edge and will also generate goodwill owing to its profits.


Some businesses derive value mainly due to the key managerial personnel involved. Certain leaders and managers bring on board great value with them in terms of expertise and experience. As mentioned in the cases of Dog goodwill, certain investors would like to invest more into a particular person than a business. The efficiency of operations and the ways of transacting affected by such managers add a great amount of intangible value to the business.

Capital Requirement

Low capital-intensive industries generally tend to outperform those with a high capital requirement. The former enjoys a small gestation period and a quick turnaround time. Also, due to minimal capital investment, the rates of return are higher. The combination of low capital and high profitability enables the fast churning of goodwill.

Risk Involved

This is a very intuitive factor. Businesses operating in industries prone to low risks will enjoy stability and predictability and thus higher investor confidence. It is easier for such companies to attract investments, grow quickly, and thus generate goodwill. Examples of such businesses include Utility companies such as metal and electricity. These companies shall have a market as long as human civilization exists.

On the other hand, risky businesses such as airlines and bitcoin/forex trading, prone to operating in an ever-changing and disruptive environment, struggle to lay strong roots and ensure longevity. Their presence is often short-lived, and they wither away before being able to create value.

Government Backing

The business supported by the government enjoys an unfair advantage over its peers. Thus, such businesses are able to reflect profits sooner than their competition. Also, the rate of profit earned outperforms the industry average. Additionally, the public at large finds it much easier to invest in government-backed companies since it signifies a “safe bet” for them. All these factors combined work to the company’s advantage and enable it to generate an intangible value we call goodwill. The government may extend support in the form of tax subsidies/holidays, manufacturing incentives, fixing a floor price for produce, entering into long-term purchase contracts, etc.

Also, read – Accounting for Goodwill.

Quiz on Goodwill

This quiz will help you to take a quick test of what you have read here.

Sanjay Borad

Sanjay Bulaki Borad

MBA-Finance, CMA, CS, Insolvency Professional, B'Com

Sanjay Borad, Founder of eFinanceManagement, is a Management Consultant with 7 years of MNC experience and 11 years in Consultancy. He caters to clients with turnovers from 200 Million to 12,000 Million, including listed entities, and has vast industry experience in over 20 sectors. Additionally, he serves as a visiting faculty for Finance and Costing in MBA Colleges and CA, CMA Coaching Classes.

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