Firms use Pareto analysis for decision-making. It is a logical approach to understanding the problem. It says that 80% of problems are a result of 20% causes. In another format, we can also say 80% of success is due to 20% of the work done for the project.
This Pareto Principle was propounded by the Italian Economist Vilfredo Pareto in the year 1906. While researching the property holding pattern he noticed that 80% of the property in Italy was owned by 20% of the population. Wealthy individuals constitute the 20% bracket of landowners. This helps us in understanding the concept of unequal distribution of wealth. In many developing countries, 80% of the income of a country is contributed by 20% of the population.
Later on, an American Engineer and management consultant, Joseph M. Juran surveyed other countries and noticed a similar trend. To his surprise, this was a common observation in his findings. He went ahead and named it ‘Pareto’s principle of unequal distribution.’
In the modern world, Pareto analysis is applicable in various types of business as well. It is a high-quality decision-making tool that scores the problems or parameters. The parameter with the highest score is of the highest value to the firm.
Pareto Principles Application
Various fields use Pareto analysis, be it any business. Although the most popular application is in quality control. For example, 80% of the delays are caused by 20% of the causes. 20% of the raw materials are responsible for 80% of the quality of the product. 80% of the product’s cost comes from 20% of the cost of raw materials. And the list goes on.
Steps of Pareto Analysis
There are five main steps for this analysis:
- The first step is to list down the problems affecting the business. A few common problems include customer complaints on product defects, delivery systems, etc.
2. The second step is to identify different causes that are the root cause of the problems identified.
3, The third step begins with scoring each problem according to its impact. The higher the score a problem carries, it will get a higher weight in the damage listing.
4. The fourth step is to group similar types of problems. It is about segregating issues according to their nature or form. For example, customer complaints regarding delivery and product defects are two different groups of problems.
5. The fifth step is creating an action plan. Devising a plan on how to solve such problems efficiently, smoothly, and quickly.
The Pareto analysis highlights issues that have a major impact on the business and are worth putting effort in. Minor issues can be managed for time being, but identifying and solving the major issues is what creates huge value. And that be the focus and priority areas for the top management.
Pareto charts indicate the frequency of problems and the cumulative impact of the problems on the organization. To draw a Pareto chart, a mixed chart is used -A bar chart and a line graph.
The Y-axis of the Pareto Chart indicates the ‘frequency of the identified problems and the X-axis represents the problems or issues. For example, Customer servicing is an issue and the frequency of the occurrence of the problem is 25. The bars are in descending order, that is the problem with the highest frequency is first, and so on.
The line graph on the charts shows the percentage of cumulative frequency of the issues. For example, two issues together have a cumulative frequency of 68% then these are the major defects affecting or spoiling the operations of an organization. Hence, working out a solution for these issues will help mitigate the issues to a large extent.
Simple and Effective
Pareto analysis is simple, logical and an effective tool in the decision making process of the firm. Identifying major problems caused by 20% of the reason helps the organization the to go to the root cause of majority of the issues. Even if the rule might not always imply 80:20 ratio, it can still be applicable for other problems also. The ratio can vary slightly, however, the concept remains the same and have similar significance.
Understanding of Problem
Pareto charts are an effective tool in determining the major problems caused. It also helps us in understanding the overall impact on the organization. Removing the major block of the problem helps a firm achieve fast-paced growth and gain a competitive edge in the industry.
Decision Making Skill
Pareto analysis can help an organization in identifying problems and finding alternate solutions quickly. The whole process sharpens the decision making skills and creates a practice of dealing with problems as they come by.
Use of Past Data
It is based on past data. Pareto analysis cannot predict uncertainty that will arise in the future. It helps in mitigating the issues faced in past but not predicting concerns in the future.
Identification of Problem
It’s a problem and cause identifying issue. Pareto analysis does not provide insights on the potential solutions in solving the issues.
Pareto charts reflect qualitative insights and is not of much use in summing up quantitative solutions. For example, one can easily understand the main issues by observing the graph and line chart. But, finding mean, standard deviation or applying other mathematical solutions will not provide any meaningful insight.
To be able to find solutions effectively, the scoring of each problem has to be accurate. The decision is sensitive to scoring of each issue. Improper scoring will identify incorrect problems that have a huge impact, further the solutions identified will not improve the issues as it should do.
Whatever we say, Pareto Principle is an important, critical and effective tool in the hands of management. It facilitates identification of problems with its magnitude and thus helps management in prioritizing the issue resolution.